At my99bet, your privacy is not merely a legal obligation — it is one of our core values. This document clearly explains how we collect, use, and protect your personal data.
Your data is protected by 256-bit SSL encryption at all times.
We do not sell or share your data with advertisers.
You can access, amend, or delete your data.
Compliant with international data protection standards.
My99bet ("we", "Platform") is fully committed to protecting the privacy and personal data of every member who uses our services. This Privacy Policy explains in detail the types of data we collect, how it is used, how we protect it, and the rights you hold as a member of our platform.
We understand that your trust is the most valuable asset we have. Without it, nothing we build can stand the test of time. That is why we never treat privacy as an afterthought — it is part of how we operate every day, not just a statement on paper.
This Privacy Policy applies to all users of the my99bet platform, including website visitors, registered members, and those using the my99bet mobile app. It should be read together with Terms & Conditions us.
My99bet only collects data that is genuinely necessary to provide you with a safe, fair and efficient service. The following are the types of data we collect:
| Data Category | Example Information | How It Is Collected |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Registration & KYC |
| Contact Data | Email address, phone number, residential address | Account registration |
| Financial Data | Bank account details, e-wallet information, transaction records | Deposits & Withdrawals |
| Technical Data | IP address, device type, web browser, session data | Automatically during use |
| Gaming Data | Wagering history, game activity, statistics | Automatically during gameplay |
| Communication Data | Support chat records, emails, feedback | Customer support interactions |
Every piece of data we collect has a clear and legitimate purpose. We do not collect data simply to store it without reason. The following are the primary purposes for which your data is used on the my99bet platform:
Your data security is our top technical priority. my99bet continuously invests in the latest security infrastructure to ensure your information is always protected. The safeguards we have in place include:
While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. We encourage you to also play your part in keeping your account secure by using a strong password and not sharing your login credentials with anyone.
My99bet does not sell, rent or trade your personal data to any third party for marketing purposes. We only share your data in limited circumstances as follows:
All third parties we work with are bound by strict data protection agreements and are required to comply with privacy standards comparable to our own.
My99bet uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the my99bet platform.
As a my99bet member, you have clear rights regarding your personal data. We are committed to making it easy for you to exercise these rights without unnecessary barriers:
My99bet retains your personal data for as long as it is needed for the purposes stated in this policy, or for as long as required by applicable law. Generally:
Once the retention period expires, your data will be securely deleted or anonymized in accordance with established procedures.
My99bet is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect or store personal data from individuals under the age of 18.
If we find that we have collected data from someone under the age of 18, we will take immediate action to delete that data and close the account in question. Parents or guardians who suspect their child has registered on our platform are requested to contact our support team immediately.
My99bet reserves the right to update or modify this Privacy Policy from time to time in response to changes in law, technology or our operations. All material changes will be communicated to members via:
We will provide at least 14 days' notice before any significant changes take effect, giving you sufficient time to review and make a decision regarding your continued use of our platform. The "Updated" date at the top of this document reflects the date of the latest amendment.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our privacy team is ready to assist. You can reach us via:
We are committed to responding to all privacy-related inquiries within 3 business days. For data deletion or export requests, processing may take up to 30 days depending on the complexity of the request.
You have full control over your personal data — here's how to exercise it
You can request a complete copy of all personal data we hold about you at any time.
If your data is inaccurate or outdated, you have the right to request a correction at no charge.
You can request deletion of your data, subject to applicable legal retention obligations.
You can object to the processing of your data for direct marketing purposes at any time.
Receive your data in a machine-readable format for transfer to another platform if needed.
You can request a restriction on the processing of your data while any dispute about its accuracy is being resolved.
Six strong reasons why our members trust our data protection
Our servers are protected by multi-layered firewalls, intrusion detection systems, and data-at-rest encryption — not just basic passwords.
We only collect what is strictly necessary. No excess data, no unnecessary tracking — just information that directly supports your experience.
Our privacy practices align with stringent international data protection standards, ensuring Malaysian members receive global-level protection.
My99bet has a dedicated team responsible for ensuring privacy policy compliance across all aspects of platform operations.
Our privacy and security practices are reviewed periodically by independent third-party auditors to ensure ongoing compliance.
Should any security incident affecting your data occur, we are committed to notifying affected members within 72 hours.
My99bet protects your privacy wholeheartedly so you can focus entirely on your gaming experience. Register today and feel the difference of a platform that truly cares about its members' security.