My99bet Terms and Conditions – Complete Platform Usage Guide

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and my99bet ("Platform", "us"). By accessing, registering for, or using any part of the my99bet platform, you acknowledge that you have read, understood, and agreed to comply with all terms stated herein.

These Terms should be read together with Privacy Policy and Responsible Gaming Guide us, both of which form part of the overall agreement between you and my99bet.

Continued use of this platform after any amendments to the terms will be considered acceptance of the revised terms. It is therefore your responsibility to review this Terms and Conditions page from time to time.

2 Member Eligibility

To register and use the my99bet service, you must meet all of the following eligibility requirements:

• You must be at least 18 years old or have reached the legal age for gambling in the jurisdiction where you reside, whichever is higher.
• You must be an individual (not a company, organisation, or other entity) acting on your own behalf.
• You do not reside in any jurisdiction where participation in online gambling activities is prohibited by law.
• You have not previously been closed, restricted, or banned from using the my99bet platform or any related platform.
• You are not acting as an agent, representative, or proxy for any third party.

3 Account Registration

Each member is only permitted to have one (1) account only on the my99bet platform. Multiple account ownership is strictly prohibited and may result in the closure of all related accounts along with the forfeiture of any remaining balances and bonuses.

During registration, you are required to provide accurate, truthful, and complete information. The details required include:

• Full name as shown on your identity card or passport
• Exact date of birth
• An active and accessible email address
• Mobile phone number registered in your name
• Bank or e-wallet details for payment purposes

My99bet conducts a Know Your Customer (KYC) process as part of its registration and account verification procedures. You may be asked to submit a copy of your identification card, utility bill, or other supporting documents to verify your identity. This process is industry standard and is designed to protect you and the my99bet member community as a whole.

You are solely responsible for keeping your account password confidential. my99bet will not be liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

4 Deposit & Withdrawal

All transactions on the my99bet platform are conducted in Malaysian Ringgit (MYR). We support a wide range of popular deposit and withdrawal methods in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and direct bank transfers via major Malaysian banks.

Deposits to your my99bet account are processed instantly. Withdrawals are processed in under 5 minutes for most payment methods, subject to completion of standard security checks. The minimum deposit is RM 30 and the minimum withdrawal is RM 50 per transaction.

• Only payment methods that have been registered and verified in your name may be used for deposits and withdrawals.
• My99bet does not accept payments from third parties. All deposits must come from an account registered under the same member's name.
• Daily withdrawal limits may vary depending on your VIP membership tier.
• My99bet reserves the right to request additional verification before processing withdrawals that exceed certain limits, as part of our standard security procedures.
• Any attempt to make a withdrawal before the bonus rollover requirements are met will result in the cancellation of that bonus.

5 Bonus Policy & Promotions

My99bet offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback offers, and seasonal promotions. Each bonus is subject to specific terms and conditions stated on the relevant promotions page.

The general terms applicable to all my99bet bonuses are as follows:

• Rollover requirement (turnover): Every bonus received must meet the specified rollover requirements before a withdrawal is permitted. Rollover requirements are typically between 5x and 20x depending on the bonus type.
• Validity period: All bonuses have a set validity period. Bonuses not used within that period will expire automatically.
• One bonus only: Only one bonus may be active at a time unless otherwise stated in the relevant promotion's terms.
• Bonus abuse policy: Any attempt to manipulate, abuse, or exploit the bonus system through unauthorized means will result in cancellation of all bonuses and possible account closure.
• Single account: Bonuses are eligible for one account only. Members found attempting to claim the same bonus through multiple accounts will have action taken against them.

6 Game Rules

All games offered on the my99bet platform use independently verified Random Number Generator (RNG) technology. Every game outcome is entirely random and cannot be influenced by any party.

For Live Casino, games are operated in real time by professional dealers from accredited studios. Every session is recorded for auditing and dispute resolution purposes.

• Any game results that have been settled and credited to an account are final.
• In the event of a technical disruption during gameplay, my99bet will use system records to determine the valid outcome.
• Wagers placed during system disruptions or network failures may be voided and funds returned at management's discretion.
• Minimum and maximum betting limits vary by game type and are displayed within the respective game interface.
• My99bet reserves the right to void any wager placed as a result of an obvious technical error, including incorrect odds displays or betting limits.

7 Member Conduct

All my99bet members are required to conduct themselves in a respectful, honest, and responsible manner while using the platform. The following are strictly prohibited:

• Use of automation software, bots, or any tools designed to gain an unfair advantage during gameplay.
• Colluding with other members to manipulate game outcomes, particularly in poker or multi-player games.
• Placing opposing bets (arbitrage betting) with the sole intention of meeting rollover requirements without genuine risk.
• Money laundering or using the platform for any unlawful financial purposes.
• Communicating in a rude, threatening, or abusive manner towards customer support staff or other members.
• Providing false or misleading information during the registration or KYC process.

My99bet employs an advanced monitoring system operating around the clock to detect suspicious activity. Any breach of member conduct rules may result in an official warning, temporary suspension, or permanent account closure.

8 Account Suspension & Closure

My99bet reserves the right to suspend or close any member account without prior notice in the event of a breach of any term in this document. Circumstances that may result in such action include:

• Confirmation that the member is under 18 years of age
• Multiple account ownership
• Bonus abuse or manipulation of the promotions system
• Fraud, money laundering, or criminal activity
• Providing false information during registration or KYC
• Repeated violations of member conduct rules

Members may also close their own account at any time by contacting the my99bet customer support team. Any valid balance in the account will be returned to the registered payment method once all security checks have been completed.

9 Privacy & Data Protection

My99bet takes the protection of your personal data seriously. All information you provide to us is secured with 256-bit SSL encryption and handled in accordance with strict privacy policies. Your information will not be sold, transferred, or disclosed to third parties without your consent, except where required by law.

You have the right to access, amend, or request deletion of your personal data at any time by contacting our support team. For full details on how we handle your data, please read Privacy Policy us.

10 Liability Disclaimer

The my99bet platform is provided "as is" without any express or implied guarantees or warranties. my99bet does not guarantee that the service will always be available without interruption or completely free from technical errors.

• My99bet will not be liable for any financial losses incurred as a result of betting or gaming decisions.
• My99bet is not responsible for any service disruptions caused by factors beyond our control, including internet outages, device failures, or natural disasters.
• My99bet's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

11 Responsible Gaming

My99bet is fully committed to responsible gaming. We believe that gambling should remain a form of entertainment, not a source of income or a way to resolve financial difficulties.

We offer a range of self-control tools accessible directly from your account, including deposit limits, loss limits, session time limits, forced breaks, and self-exclusion options. We encourage all members to use these tools proactively.

For complete guides and support resources, please visit the Responsible Gaming us.

12 Terms Amendment

My99bet reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Material amendments will be communicated to members via an in-platform notice or email at least 7 days before taking effect, except in security emergencies requiring immediate action.

Continued use of the my99bet platform after any amendments take effect will be considered acceptance of the revised terms. If you disagree with any amendment, you have the right to close your account before it takes effect.

The latest version of these Terms and Conditions is always available on this page. The date of the last update is shown at the top of this document.